- Shipping Information
OrleansCandles takes the guess work out of shipping costs with a $6.95 flat rate shipping fee for each
order. Most orders will ship FedEx Ground, however occasionally we will ship through the US Postal
Service. Please keep in mind we currently ship only to the contiguous United States.
- OrleansCandles in-stock items will normally ship within 36 hours after receipt of your order. We strive to have ample stock however sometimes items will be on back order. In the event of a back order we will contact you regarding the orders status and we can make an informed decision as to whether or not to cancel the order. OrleansCandles.com will also notify you in the unlikely event that an item becomes unavailable after you have purchased it. Please make sure to provide correct phone numbers and email addresses.
- Customers need to double check that all shipping information is correct and error free. Be sure to include apartment numbers, P.O. Box numbers, etc., otherwise shipments will be returned to us. All shipping cost, including secondary shipping, will be the customers responsibility.